Shipping and Returns
SHIPPING GUIDELINES
Shipping
We ship within the continental United States, Hawaii, and Puerto Rico.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.
We usually ship Flat Rate USPS.
Delivery Time Frame
1. If the item is readily available, meaning "in stock", the item will be processed, fulfilled, and shipped to the customer within 3-5 days of purchase. Customer should expect to receive the item(s) 5-10 business days after the item(s) ship to the appropriate shipping address.
2. Orders placed after 12pm on a Friday cannot be processed until Monday.
Special Orders
1. Special Orders should expect 2-3 Weeks before the item is completed and shipped to the customer.
RETURNS & REFUNDS
Return Policy
If you would like to return an item you purchased, we are happy to accept all returns within 30 days of purchase. Personalized items are non-returnable. All returned or exchanged items should be in their original condition. Please contact info@lisataylorjewelry.com prior to shipping the return.